Contact us

We are here to assist you with any inquiries regarding your orders, products, or general questions about SichHelm. Our dedicated support team is committed to providing prompt and helpful service for all customers.

Customer Support

For any assistance related to our selection of Mouse, Keyboards, and Headphones, including product specifications, order status, or returns, please reach out to us via email. We strive to respond to all inquiries within 24 hours during business days.

Email: [email protected]

Business Address

For official correspondence or returns (please contact us via email for return authorization before sending any items), you may use the following address:

SichHelm
123 Tech Avenue, Suite 400
Shenzhen, Guangdong 518000
China

Business Hours

Our support team operates Monday through Friday, 9:00 AM to 6:00 PM (GMT+8). We are closed on weekends and public holidays. Emails received outside these hours will be addressed on the next business day.

Frequently Asked Questions

Before contacting us, you may find quick answers to common questions about shipping, warranty, and product compatibility in our FAQ section. For any other concerns, do not hesitate to email us directly.

We value your feedback and are continuously working to improve your shopping experience at SichHelm.